"...the customer service representative becomes the linchpin for growth..." reprioritizing vs redefining traditional roles and structures, interesting insight, particularly for myself, as a public sector professional, I've been advocating for a more human centered approach, in both the public snd private sector, as a means of true sustainability- looks like AI may help advance my cause 🤔
"...the customer service representative becomes the linchpin for growth..." reprioritizing vs redefining traditional roles and structures, interesting insight, particularly for myself, as a public sector professional, I've been advocating for a more human centered approach, in both the public snd private sector, as a means of true sustainability- looks like AI may help advance my cause 🤔
I think AI definitely will. The customer service role has such opportunity. Excited to see the new types of service companies offer.